Ransomware: What Is It?

Ransomware: What Is It? How Does It Work? Types & Removal Tactics

Tejas Jain's avatar

Ransomware was a niche form of cybercrime a few years back but has now become one of the most disruptive forces in the modern business world. What was earlier a mere malware attack has now developed into a well-organised form of  ‘criminal economy’ which affects MSMEs as well as large corporations. Ransomware has now become a force that can shut down operations, lock systems, and place businesses under intense financial and legal pressure.

For businesses, ransomware is no longer just a technology issue. It has now evolved into a commercial risk that affects revenue continuity, customer trust, regulatory compliance, and long-term viability. Cyber criminals now understand that downtime is expensive and that businesses are ready to make tough choices to regain access as soon as possible. This reality has made ransomware one of the most profitable forms of cybercrime that continues to thrive across the globe.

Ransomware: in a Business Environment

Ransomware is a form of malicious software designed with the intent to lock a business’ systems, apps, or files in exchange for payment. Unlike traditional malware that does not cause disruptions to systems, ransomware is not only disruptive but also has the capacity to leverage something.

In the context of businesses, ransomware tends to target shared servers, finance platforms, customer database platforms, operational software, and cloud computing platforms. In most cases, once it is installed, it encrypts files and/or locks them, making them inaccessible. In return, it demands for payment, often in cryptocurrency, in exchange for a decryption key or system restoration.

One of the things that makes ransomware so threatening to business organizations is the capacity it has to bring them totally to a grinding halt. The assembly lines come to a halt; the customer-facing operations cease functioning; the payroll processes come to a halt; deadlines are missed and so on. Ransomware attacks can have costly implications  that often extend far beyond the ransom amount itself.

How Ransomware Attacks Work

The typical attack pattern of most ransomware variants follows a certain pattern and is very successful. Understanding this lifecycle helps businesses appreciate where vulnerabilities exist.

Most often, the attack starts with gaining initial access. This is most commonly achieved through phishing emails that deceive company employees into clicking on malicious links or opening tainted attachments. Other methods involve remote desktop protocols that have been compromised, credentials that have been stolen, unpatched vulnerabilities, or tainted third-party software.

After gaining access to the network, the ransomware does not immediately encrypt data. Instead, it begins to move throughout the network  laterally, targeting critical systems like file servers, back-ups, and domain controllers. During this phase, cyber criminals may turn off security solutions, escalate privileges, and quietly steal sensitive data.

Next is the encryption phase where sensitive business documents and resources are encrypted. The final phase of a ransomware attack is extortion. The affected businesses are given a ransom note containing payment information, deadlines, and threats. In most cases, a threat to leak stolen data is used if the business organization declines to pay a ransom.

Common Business Entry Points for Ransomware Attacks

Businesses tend to be exposed to ransomware through a combination of human, technical, and operational weaknesses. Email remains the most exploited channel, particularly where employee awareness is low. A single compromised user account can provide attackers with access to an entire corporate network.

Remote work environments have further expanded the attack surface. Poorly secured VPNs, weak passwords, and exposed cloud services create easy opportunities for ransomware attacks. Third-party vendors also present significant risk. If a supplier or service provider is compromised, attackers may use that access to infiltrate client systems.

Outdated software and delayed security patches remain another critical issue. Many ransomware campaigns exploit known vulnerabilities for which fixes already exist, but have not been applied due to operational constraints.

Different Types of Ransomware Affecting Businesses Today

Ransomware has diversified significantly, with different variants designed to maximise pressure on organisations.

Crypto ransomware is the most common type, encrypting business data and demanding payment for decryption. Locker ransomware focuses on locking entire systems rather than individual files, preventing access to operating systems or critical applications.

Leakware has emerged as a particularly damaging variant. In these attacks, sensitive data is stolen before encryption, and attackers threaten public disclosure if demands are not met. Ransomware-as-a-Service has also contributed immensely to the ‘industrialization’ of cybercrime, which has seen many amateur cybercriminals employ advanced ransomware tools developed by expert groups

Specific sectors have been targeted by customised attacks by ransomware. These include manufacturing businesses, which have significant costs associated with downtime, healthcare providers dealing in sensitive information, and IT service providers as they have the potential to impact multiple downstream clients.

Business Impact of Ransomware Attacks

The immediate impact of ransomware is disruption of operations. Systems go offline, production stoppage occurs, and client services become inaccessible. This is likely to cause significant loss of revenue in just a few hours of downtime in time-sensitive businesses.

Data loss and confidentiality breaches create longer-term damage. Intellectual property can be damaged, customer information breached, and contracting information could be lost.  Regulatory penalties can follow, especially where data protection laws apply.

Reputational harm is often underestimated. Customers and partners may lose confidence in a business’s ability to protect data, leading to contract terminations and reduced market trust. In many cases, the total cost of a ransomware incident far exceeds the ransom itself, encompassing legal fees, recovery costs, and lost business opportunities.

Ransomware and Business Insurance

Cyber insurance has become an essential financial tool when it comes to managing ransomware threats.  While it does not prevent attacks, it enables businesses to cushion the blow and seek professional help.

Most cyber insurance policies cover costs associated with ransomware attacks, including incident detection and response, forensic investigations, and system restoration. Most of the policies also feature coverage for the payment of the ransom, subject to legal and regulatory considerations.

The value of business interruption insurance cannot be overstated. It helps businesses  mitigate financial losses due to lost income and additional expenses incurred during system downtime.  Legal support, regulatory notification costs, and public relations services are often included in these insurance plans. Thus, they help businesses manage both financial and reputational fallout.

What Cyber Insurance Often Excludes Ransomware Claims

Although cyber insurance has a lot to offer, it has some limitations in place. Policies typically exclude losses resulting from poor cyber hygiene. For example, risks associated with failure to update security patches are not covered. Some insurers impose sub-limits on ransom payments or require prior approval before an insured company pays the ransom demand

Sanctions-related restrictions could apply as well. If the attackers have any affiliation to sanctioned bodies, the insurer is barred from reimbursing payments in many jurisdictions. Acts of war or nation-state attacks are frequently excluded, creating grey areas in attribution.

It is imperative to understand these limitations. Companies that presume full coverage without scrutinizing policy terms can be surprised by denied claims. unexpected claim denials.

Ransomware Removal Tactics and Business Response

In cases where ransomware strikes, it is all about speed and organization. Containment is the number one priority for those affected. Infected systems should be isolated immediately to prevent further spread. Seeking professional help from incident response groups is critical because any mishandling can increase damage or destroy forensic evidence.

Businesses must assess whether their data can be recovered from clean backups. Reliable backups can render the decision to pay the ransom irrelevant, even if this process takes a considerable amount of time.  The decision of whether to pay the ransom or not  is complex and involves legal, ethical, and operational considerations.

Cyber insurance providers often play a central role during this phase. They can coordinate with forensic experts, legal advisors, and negotiation specialists. Strong detection & response systems are critical in improving results in this stage as they diminish downtime & costs of recovery.

Ransomware Protection Strategies Businesses Should Employ

Strong ransomware protection involves several layers. Employee training is at the base since human error is still the most common cause of compromise. Technical measures like endpoint protection, network segmentation, and multi factor authentication can drastically lower the risk of exposure.

Having regular data backups that are stored securely and offline is probably the most robust defence against ransomware. Patch management and vulnerability scanning also help to lower the chances of an attack. Vendor risk management is just as vital, making sure that third-party partners adhere to basic security standards.

Additionally, a lot of these controls are directly in line with the requirements of cyber insurance underwriting. Companies with a stronger security posture are usually granted better coverage terms and pricing.

Ransomware Preparedness and Insurance Underwriting

Insurers increasingly assess ransomware readiness during underwriting. They evaluate security controls, incident response plans, backup practices, and detection & response capabilities. Weak controls may result in higher premiums, exclusions, or reduced limits.

Preparedness is not just about avoiding attacks. It directly influences insurability. Businesses that treat ransomware as an operational risk, rather than an unlikely event, are better positioned to secure comprehensive coverage and recover faster when incidents occur.

Final Thoughts:

Ransomware is no longer a theoretical cyber threat. It threatens business continuity, stability, and market integrity.  As cyber criminals are becoming more organized and aggressive, the likelihood of ransomware attacks continues to rise.

To effectively manage, you need to use a blend of prevention, preparedness, and financial protection. When your defenses against ransomware are robust, they work to mitigate the risk. However, having cyber insurance policies can be a very important safety measure to fall back on. Businesses that invest in both are doing more than just protecting against ransomware. They are also protecting their very feasibility to operate, recover, and grow in an increasingly hostile digital environment. Do remember, managing ransomware risk is not just about technology. It is about financial resilience and informed risk transfer.

BimaKavach helps businesses secure the right cyber insurance coverage to protect against ransomware attacks, business interruption losses, data recovery costs, and regulatory exposures. By working with multiple leading insurers, BimaKavach enables companies to compare policies, understand exclusions, and choose coverage that aligns with their actual cyber risk profile.

Whether you are a startup, MSME, or a growing enterprise, BimaKavach simplifies cyber insurance by combining expert guidance, transparent pricing, and fast policy issuance. In a threat landscape where ransomware can disrupt operations overnight, having the right insurance partner can make the difference between recovery and prolonged disruption.

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